{"id":9023,"date":"2024-11-05T16:29:17","date_gmt":"2024-11-05T16:29:17","guid":{"rendered":"https:\/\/avelonetwork.com\/?p=9023"},"modified":"2025-01-28T13:27:45","modified_gmt":"2025-01-28T13:27:45","slug":"delete-my-account","status":"publish","type":"post","link":"https:\/\/avelonetwork.com\/support\/brand\/delete-my-account","title":{"rendered":"Pause\/delete my Account"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9023\" class=\"elementor elementor-9023\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c71f9be e-flex e-con-boxed e-con e-parent\" data-id=\"7c71f9be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-618c46a2 elementor-widget elementor-widget-bdt-breadcrumbs\" data-id=\"618c46a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='bdt-ep-breadcrumbs-wrapper'><ul class=\"bdt-ep-breadcrumb breadcrumb-align-left  \"><li><a href=\"https:\/\/avelonetwork.com\/\">Avelon<\/a><\/li>\n<\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68d06458 elementor-widget elementor-widget-heading\" data-id=\"68d06458\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pause\/delete your Avelon account<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-154c90b2 elementor-widget elementor-widget-text-editor\" data-id=\"154c90b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you&#8217;d like to leave Avelon and delete all your data, you are required to take a few steps.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3993b60b elementor-widget elementor-widget-text-editor\" data-id=\"3993b60b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The easiest way to cancel your Avelon subscription and delete your Account is by notifying your Account Manager, who will action all requests for cancellation within 48-hours. Please be aware that whilst you may have ended your subscription, you are still liable for any outstanding commissions within your current monthly billing period and any potential outstanding commissions within your attribution window.<\/p>\n<ol>\n<li>Go to Account &gt; Avelon Billing Hub &gt; Cancel subscription (follow the steps)<\/li>\n<li>Notify your Account Manager of cancellation and request of data deletion<\/li>\n<li>Account Manager will notify you of your outstanding commitments and cancellation period<\/li>\n<\/ol><div>All protocols for Account deletion are outlined in your Terms &amp; Conditions. You can access these in your Dashboard &gt; Account &gt; Avelon Billing Hub.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58f0e77c elementor-widget elementor-widget-heading\" data-id=\"58f0e77c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long does it take to delete my Account?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3491d5d elementor-widget elementor-widget-text-editor\" data-id=\"3491d5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Account deletion depends on how long your Attribution Window is. If your attribution window is 30-days, then your Account will be downgraded on the 30th day from the day you notified us in writing that you wanted to delete your Account.<\/p>\n<p>You will be billed for any outstanding commissions, in-line with our standard billing practice, at the end of the billing term.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-271670a elementor-widget elementor-widget-heading\" data-id=\"271670a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pausing your Avelon subscription<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4dbcb4 elementor-widget elementor-widget-text-editor\" data-id=\"d4dbcb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To pause your Avelon subscription, you just need to let us know via email. We offer up to 3-months of pausing your subscription before cancelling your Account.<\/p><p>Your Account Manager will downgrade your Account and restrict access to your Account, but transactions will still be tracked and you will still be liable for all commissions due. You will not be liable for any subscription payments in this time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44cc7cf elementor-widget elementor-widget-heading\" data-id=\"44cc7cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What happens if I want to rejoin?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40546bd elementor-widget elementor-widget-text-editor\" data-id=\"40546bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can rejoin Avelon at any time. There&#8217;s no restrictions or bad-blood if you leave. Simply email your Account Manager to re-start your Account and we&#8217;ll get you back onboard.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c3bb5a0 elementor-widget elementor-widget-heading\" data-id=\"5c3bb5a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2518c8d6 elementor-widget elementor-widget-text-editor\" data-id=\"2518c8d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you require help with the above, please contact the Support Team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-598dd081 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"598dd081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/avelonetwork.com\/contact-avelon\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-external-link-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact Support Team<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Here&#8217;s how to request a deletion of your Account as a Brand\/Retailer\/Merchant on 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