{"id":10341,"date":"2025-01-24T17:51:27","date_gmt":"2025-01-24T17:51:27","guid":{"rendered":"https:\/\/avelonetwork.com\/?p=10341"},"modified":"2026-07-29T12:28:20","modified_gmt":"2026-07-29T11:28:20","slug":"click-inspector-referral-sources-2","status":"publish","type":"post","link":"https:\/\/avelonetwork.com\/support\/brand\/sales-explorer","title":{"rendered":"Sales Explorer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10341\" class=\"elementor elementor-10341\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46ef0e91 e-flex e-con-boxed e-con e-parent\" data-id=\"46ef0e91\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7746ae55 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7746ae55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/avelonetwork.com\/knowledge-base\/brand\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Back to Brand Support<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-331e16da elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"331e16da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Understanding your affiliate sales with Sales Explorer<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c49465 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"72c49465\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sales Explorer is the most in-depth reporting structure to understand your sales. It includes all the data we collect and allows you to see what drove the sale, how long it took someone to make the purchase, what the attribution timeline was and much more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-585355d6 e-flex e-con-boxed e-con e-parent\" data-id=\"585355d6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f53081c elementor-widget elementor-widget-text-editor\" data-id=\"1f53081c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When affiliates are making sales for you, it&#8217;s important to understand exactly where they&#8217;re coming from. Our mixture of tracking techniques allows you to learn exactly where everything is coming from &#8211; and it&#8217;s all laid out in a simple format within Sales Explorer.<\/p>\n<p>Here are some of our most asked questions:<\/p>\n<ol>\n<li><em><a href=\"#SalesExplorer\">What is Sales Explorer?<\/a><\/em><\/li>\n<li><em><a href=\"#MoreInfo\">How do I see more info about the sales?<\/a><\/em><\/li>\n<li><a href=\"#OrderReview\"><i>Can I query a sale or request a cancellation?<\/i><\/a><\/li>\n<li><em><a href=\"#NoTraffic\">What if there&#8217;s no traffic but a sale has been attributed?<\/a><\/em><\/li>\n<li><em><a href=\"#MultipleAffiliates\">What does &#8216;multiple&#8217; mean under affiliates?<\/a><\/em><\/li>\n<li><em><a href=\"#TransactionID\">A transaction ID doesn&#8217;t match the exact order time &#8211; what does this mean?<\/a><\/em><\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-637597f elementor-widget elementor-widget-menu-anchor\" data-id=\"637597f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"SalesExplorer\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-148908f elementor-widget elementor-widget-heading\" data-id=\"148908f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is Sales Explorer?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7a9ba5 elementor-widget elementor-widget-text-editor\" data-id=\"c7a9ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\n<p>Sales Explorer is all the data you need to understand your sales.&nbsp;<span style=\"font-size: inherit;\">In the simplified view, you can search by the Order ID, filter by the affiliates and set custom date ranges.&nbsp;<\/span><\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8a92bb elementor-widget__width-initial elementor-widget elementor-widget-video\" data-id=\"b8a92bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/videos.files.wordpress.com\/Ad2M1MAh\/area3.mp4\" autoplay=\"\" loop=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c10199e elementor-widget elementor-widget-text-editor\" data-id=\"c10199e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you&#8217;d like a more in-depth breakdown of the sale, just click <b>Details.&nbsp;<\/b><\/p><p><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">When you click <\/span><b style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">Details<\/b><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">, the box will expand and more information will populate about that specific sale.&nbsp;<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33e8aa6 elementor-widget elementor-widget-text-editor\" data-id=\"33e8aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: var(--uicore-typography--p-f,'Inter'); font-size: inherit; font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-align: var(--text-align); text-transform: var(--uicore-typography--p-t,'none');\">The information available is split into four categories:<\/span><\/p><ol><li><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"><b>Order overview<\/b><\/span><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"> &#8211; order ID, order time, product ID, product name, quantity and total price of each product<\/span><\/li><li><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"><b>Promo codes<\/b><\/span><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"> &#8211; promo code, assigned to and attributed<\/span><\/li><li><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"><b>Traffic breakdown<\/b><\/span><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"> &#8211; clicks, click time and date, the affiliate, the link name, click ID and elapsed time to purchase<\/span><\/li><li><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"><b>Commissions<\/b><\/span><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"> &#8211; total commission, affiliate, commission agreement, commission total and how much an affiliate earned<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5def7bd elementor-widget elementor-widget-menu-anchor\" data-id=\"5def7bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"MoreInfo\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72e7990 elementor-widget elementor-widget-heading\" data-id=\"72e7990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How can I see more info about the sale?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11cd261 elementor-widget elementor-widget-text-editor\" data-id=\"11cd261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can view more info about a sale by clicking <b>Details. <\/b>This will expand the order and show more information.\u00a0<\/p><p>Details is in bold on the right hand side of the each order line and under the header <b>Action.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51afdd2 elementor-widget elementor-widget-menu-anchor\" data-id=\"51afdd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"NoTraffic\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab959f6 elementor-widget elementor-widget-heading\" data-id=\"ab959f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If there is no traffic but a sale has been attributed<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b19ce4 elementor-widget elementor-widget-text-editor\" data-id=\"6b19ce4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If there is no traffic under <b>Traffic breakdown&nbsp;<\/b>but a sale has been attributed, it means that the sale was completed with a discount code that has been assigned to an affiliate in your program.&nbsp;<\/p><p><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">You can view the promo code that has been used and who it is assigned to under <\/span><b style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">Promo code usage.&nbsp;<\/b><\/p>\n<p><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">Avelon tracks clicks if a user has clicked an affiliate link. If a user has not clicked an affiliate link, we cannot track that user. However, if you have assigned a discount code to an affiliate in your program and that consumer uses that discount code, we can track the discount code being used and assign the sale to the affiliate.&nbsp;<\/span><\/p>\n<p><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">Traffic will show as &#8216;0&#8217; in <b>Traffic breakdown<\/b>, but within <b>Promo code usage <\/b>you will see the promo code.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47ec45a elementor-widget elementor-widget-menu-anchor\" data-id=\"47ec45a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"MultipleAffiliates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c968c2b elementor-widget elementor-widget-heading\" data-id=\"c968c2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What does 'multiple' mean under affiliates on simple view?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-259bb85 elementor-widget elementor-widget-text-editor\" data-id=\"259bb85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Multiple means there are <b>multiple affiliates<\/b> in the purchase chain. You can view the affiliates involved in the purchase chain and how much they earned for each touchpoint when you click <b>Details.&nbsp;<\/b><\/p>\n<p>The reason you may see multiple is because Avelon works on split-level attribution, not last click attribution. We believe this is a much fairer way to attribute sales to affiliates and also eliminates the ability for Honey or any other discount code browser extension to claim a sale (we don&#8217;t work with browser extensions or cashback sites).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca097a elementor-widget elementor-widget-menu-anchor\" data-id=\"6ca097a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"TransactionID\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab16aea elementor-widget elementor-widget-heading\" data-id=\"ab16aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is 'isFirstOrder'?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2892b93 elementor-widget elementor-widget-text-editor\" data-id=\"2892b93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>isFirstOrder indicates whether the order is the customers first order or not, otherwise known as &#8216;new vs returning&#8217;.\u00a0<\/p><p>This data is only shown if you are using our Shopify, WooCommerce, CraftCMS or custom integrations which pass this data to us at the conversion point.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-406c213 elementor-widget elementor-widget-menu-anchor\" data-id=\"406c213\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"TransactionID\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb8e395 elementor-widget elementor-widget-heading\" data-id=\"fb8e395\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Transaction doesn't match the order time<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-599123f elementor-widget elementor-widget-text-editor\" data-id=\"599123f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There can be a few reasons why the transaction and order time are slightly off, but most of the time it&#8217;s just down to the data we receive from the eCommerce platform and the &#8216;status&#8217; they apply to the order.\u00a0<\/p><p>To cut down on returned\/cancelled orders, we request that eCommerce providers do not send us the order information until the status of an order is either <b>paid<\/b>, <b>shipped<\/b> or <b>confirmed.<\/b><\/p><p><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">An example of this could be a consumer placing an order with a pre-order product. We will not attribute that sale until the order status has changed to paid, shipped or confirmed. To rectify this, s<\/span><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">imply search the Transaction ID in your eCommerce platform and you&#8217;ll find when the order was actually placed.<\/span><\/p><p><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\">Another example could be that the consumer has placed a deposit or pre-ordered the product but your business has set the order status to <\/span><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"><b>unfulfilled<\/b><\/span><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); font-weight: var(--uicore-typography--p-w,'600'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"> or <\/span><span style=\"font-size: inherit; text-align: var(--text-align); font-family: var(--uicore-typography--p-f,'Inter'); font-style: var(--uicore-typography--p-st,'normal'); letter-spacing: var(--uicore-typography--p-ls,'-0.027em'); text-transform: var(--uicore-typography--p-t,'none');\"><b>awaiting full payment <\/b>(these statuses can vary depending on the eCommerce platform you use). Once the status changes to paid, we will then receive the data and attribute the sale.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8741d34 elementor-widget elementor-widget-heading\" data-id=\"8741d34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebd0007 elementor-widget elementor-widget-text-editor\" data-id=\"ebd0007\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you require any support on the above, please contact the Support Team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36f1ef8 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"36f1ef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-external-link-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact Support Team<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Learn how to check your web referral sources and where your traffic is coming from in Avelon with Click Inspector.<\/p>\n","protected":false},"author":228586669,"featured_media":16033,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"content-type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1407,1409],"tags":[],"class_list":["post-10341","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-avelon-support","category-brand"],"yoast_head":"<!-- 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