Affiliate terms & conditions

Affiliate Agreement and Payment Terms

These terms and conditions were last updated on 15/01/2024 at 13:48 by a legal representative of Avelon Network Ltd, t.a Avelon. Company no: 13772806.

These terms and conditions govern your access to and use of the Avelon platform as an affiliate. By signing up and using our platform, you agree to abide by these terms. Please read them carefully.

1. Introduction

1.1 Purpose: This Affiliate Agreement outlines the terms between Avelon Network Ltd (hereafter referred to as "Avelon") and affiliates participating in branded affiliate programs facilitated through Avelon's platform. By enrolling as an affiliate and engaging in affiliate programs, you acknowledge and agree to comply with the terms and conditions herein.

2. Enrolment and Participation

2.1 Enrolment Process: Affiliates enrol in branded affiliate programs available on Avelon's platform and agree to adhere to the guidelines and eligibility criteria established by Avelon.

2.1.1 Affiliation to Avelon: Affiliates hold no contract with Avelon and are classed as self-employed contractors/marketeers when promoting Retailers / Brands on Avelon. Avelon is not responsible for any taxation on behalf of the Affiliate and is solely responsible for tracking and paying the Affiliate into their designated bank account.

2.2 Eligibility: Affiliates must meet the eligibility criteria set by Avelon and abide by the guidelines to participate in the affiliate programs. If eligibility is either not met or has previously been met but then lapsed, Avelon holds the right to remove the Affiliate from the platform.

2.2.1 Affiliation to Retailers / Brands: Affiliates agree that acceptance into any Affiliate program through Avelon does not constitute a direct endorsement or relationship with said Retailer / Brand as an ambassador. The Affiliate is Affiliated to the Retailer / Brand in a promotional sense and is therefore classed as a self-employment contractor. The Retailer / Brand is not required or responsible for any taxation requirements on behalf of the Affiliate.

3. Revenue Share and Payment Terms

3.1 Revenue Share: Avelon operates on a Revenue Share model on commission, retaining 30% of the commission earned by affiliates from branded affiliate programs, with the remaining 70% constituting the payable commission to the affiliate. Avelon also operates on a Revenue Share model with affiliates on cost per click (CPC) revenue on 50%, retaining 50% of the CPC rating provided by the affiliate. This Revenue Share is not shown at any point during the affiliate journey and the affiliate is solely shown the net commission due.

3.1.1 Proof of Revenue Share: if requested by the affiliate, Avelon can provide logs of sales with both gross and net commissions.

3.2 Ambassador Management Fees: Avelon operates on a 7% payment processing basis of all revenue generated from non-affiliated sales, i.e content creation days.

3.2 Payment Schedule: Affiliates receive their payable commissions on the final day of each calendar month for earnings generated in that month.

3.2.1 Payment Threshold: Affiliates understand that Avelon holds a £20.00 payment threshold on their account and as such, requires the Affiliate to exceed that commission threshold to process payments. Affiliates have the right to request early payouts of commissions and acknowledge that any payouts under this threshold are subject to a 15% early payout fee.

3.3 Non-Tracked Purchases: Avelon is not liable for purchases that cannot be tracked due to factors beyond its control, including but not limited to ad blockers, technical issues, or discrepancies in tracking mechanisms.

3.4 Non-Payment by Brands: In the event of non-payment by a brand for commissions owed, Avelon is not obligated to compensate the affiliate on behalf of the brand. Avelon will promptly notify the affiliate of any delays or non-payment issues related to commissions.

4. Electronic Insertion Orders and Affiliation Acceptance

4.1 Electronic Insertion Orders (EIOs):

4.1.1 Purpose: Electronic Insertion Orders serve as formal agreements outlining campaign specifics, compensation structures, and other relevant terms for affiliate participation in branded affiliate programs.

4.1.2 Acceptance: Affiliates must review and accept the terms within the Electronic Insertion Orders associated with the branded affiliate programs they join. Acceptance of an IO binds affiliates to the agreed-upon terms.

5. Tracking Technology and Commission Attribution

5.1.1 First-Party Cookies/Tracking Links: Avelon employs first-party cookies and tracking links provided to affiliates to track affiliate-generated traffic, leads, and conversions for accurate commission attribution.

5.1.2 Discount Codes: Brands may provide affiliates with unique discount codes, serving as additional tracking methods for affiliate-driven sales and commission attribution.

5.2 Commission Attribution Responsibility: Avelon endeavours to ensure accurate and fair attribution of commissions to affiliates based on the tracking mechanisms employed. However, discrepancies in tracking resulting from external factors do not hold Avelon accountable.

6. Dispute Resolution

6.1 Dispute Process: Affiliates may raise disputes regarding commission calculations or payout discrepancies through Avelon's designated support channels within a specified timeframe.

6.2 Notification of Non-Payment: Avelon will promptly inform affiliates of any issues related to non-payment or delays in commissions owed by brands.

6.3 Cancellation of Sales: Avelon holds no responsibility to pay the Affiliate commission for any cancelled sales through refunds, cancellations or returns. Avelon will cancel a sale from the Affiliate dashboard should a Retailer and or Brand notify Avelon of a cancellation. Avelon holds no responsibility to notify the Affiliate of these changes.

7. Confidentiality and Non-Disclosure

7.1 Confidential Information: Affiliates agree to maintain the confidentiality of proprietary or confidential information provided by Avelon or affiliated brands during the course of their engagement.

7.2 Non-Disclosure: Affiliates shall not disclose or use any confidential information for purposes other than the intended collaboration without prior written consent.

8. Limitation of Liability

8.1 Liability Exclusion: Avelon shall not be liable for any losses, damages, or liabilities arising from non-tracked purchases, non-payment by brands, or other factors beyond Avelon's reasonable control.

8.2 Non-Obligation to Pay on Behalf: Avelon is not responsible for compensating affiliates for unpaid commissions owed by brands and is not obligated to make payments on behalf of brands to affiliates.

9. Brand-Affiliate Relationship and Avelon's Role

9.1 Independent Arrangements: Affiliates engage in independent contractual arrangements with brands facilitated through Avelon. Avelon does not dictate or influence the terms of engagement between brands and affiliates.

9.1.2 No Mediation: Avelon does not mediate or arbitrate disputes or decisions made by brands concerning their affiliate partnerships. Brands maintain autonomy in their decisions regarding affiliate collaborations.

10. Compliance and Adherence to Guidelines

10.1 Adherence to Guidelines: Affiliates are expected to comply with Avelon's guidelines, policies, and legal requirements throughout their participation in branded affiliate programs.

10.2 Fair Marketing Practices: Affiliates must engage in fair and ethical marketing practices, refraining from deceptive, misleading, or fraudulent activities in promoting branded products or services.

11. Termination of Affiliation

11.1 Termination Rights: Avelon reserves the right to terminate an affiliate's participation in branded affiliate programs in the event of violations of terms, non-compliance with guidelines, or engagement in prohibited activities.

11.2 Termination Notice: Avelon will provide reasonable notice to affiliates in the event of termination, specifying the grounds for termination and any remedial actions, if applicable.

11.3 Outstanding Commissions if Removed: if the Affiliate breaches any terms and conditions set forth in either this document or on the Avelon platform, in regards to the Retailer / Brand Affiliate program which the Affiliate has been accepted into, Avelon is not responsible for paying outstanding commissions to the Affiliate.

11.4 Outstanding Commissions if Requested: if the Affiliate requests to cancel their Affiliate account, Avelon will provide 24-hours notice and process any outstanding commissions due to the Affiliate in accordance with the standard payout schedule entered into by the Affiliate. If the outstanding commission due is under the payout threshold, Avelon will charge a 15% fee to process this payment.

12. Updates and Modifications

12.1 Agreement Modifications: Avelon reserves the right to update or modify this agreement. Affiliates will be notified of any changes, and continued engagement after modifications constitutes acceptance of the revised terms.

12.2 Notice of Changes: Avelon will make reasonable efforts to inform affiliates of significant changes to the agreement via email or through the platform.

13. Indemnification

13.1 Indemnity: Affiliates agree to indemnify and hold Avelon harmless from any claims, liabilities, or expenses arising from their actions or breach of this agreement.

13.2 Non-Attribution of Liability: Avelon shall not be held liable for any damages, losses, or liabilities resulting from affiliate actions or engagements with branded affiliate programs facilitated through the platform.